Refund Policy

Return Policy

At Ugly Villain T-Shirts, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.

1. Eligibility for Returns

• Returns are accepted within 30 days of delivery.

• Items must be unworn, unwashed, and in their original condition with tags attached.

• For hygiene reasons, we cannot accept returns on worn or damaged items.

2. How to Start a Return
To initiate a return, please contact our customer support team at [your support email] with your order number and reason for return. Once your request is approved, we’ll provide detailed return instructions.

3. Refunds
Once we receive and inspect your returned item, we’ll notify you of the status of your refund.

• Approved refunds will be issued to your original payment method within 5–7 business days.

• Shipping fees are non-refundable, unless the return is due to an error on our part (e.g., wrong item or damaged product).

4. Exchanges
If you’d like to exchange an item for a different size or design, please contact us. We’ll guide you through placing a replacement order once your original item has been returned.

5. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please notify us within 7 days of delivery. We’ll resolve the issue promptly at no additional cost to you.

6. Non-Returnable Items
Sale items, gift cards, and custom designs are final sale and cannot be returned.